Active Incident

Updated a few seconds ago

Instability while using Dashlane Extension Degraded Performance

Incident Status

Degraded Performance

Components

Chrome extension


April 16, 2026 12:43 UTC
IDENTIFIED

We have identified that this issue is caused by a bug in the browser itself. A fix has been released in browser version 147.0.7727.101/2. Users should update their browser to this version or later and ensure the Dashlane extension is up to date to resolve the issue.

April 15, 2026 16:20 UTC
INVESTIGATING

We've received some reports of users experiencing some instability while using the Dashlane extension in Chromium browsers. We are investigating and will provide an update when we know more. In the meantime, for any customer experiencing an endless load of the extension, please try to reinstall it or use a non-Chromium browser.

Account Creation

Operational

Website

Operational

Customer Support

Operational

Paid plans' purchase

Operational

Sync

Operational

Email notifications

Operational

Two-factor authentication (2FA)

Operational

2FA recovery codes by SMS

Operational

SCIM

Operational

Single sign-on (SSO)

Operational

Confidential SSO (Single-sign-on)

Operational

Sharing

Operational

VPN

Operational

Dark Web Monitoring

Operational

Dark Web Insights

Operational

Web app

Operational

Passkeys

Operational

Admin Console

Operational

Safari app

Operational

iOS (Apple) app

Operational

Android app

Operational

Chrome extension

Degraded Performance

Firefox extension

Operational

Edge extension

Operational

Autofill

Operational

Nudges

Operational

Credential Risk Detection

Operational

Omnix

Operational

Password Management

Operational